Today is 23 Jul 2008 Site Visitors: 180,973
TIERRA Web Design and Hosting

Providing full service turn-key website solutions!  

Web Design and Hosting  
 
Contact Us

You can contact the staff of TIERRA Web Design and Hosting via the handy links below:

Department Purpose
Sales Group
Mon - Fri
8 AM - 6 PM (CST)
  • All pre & post-sale service requests
  • Questions regarding any of our services
  • Existing clients who would like to add or modify services
Customer Service
24 x 7
  • Outstanding technical assistance (24 hours a day, 7 days a week) no matter what type of account you hold!
Billing Group
8 AM - 6 PM (CST)
  • Questions regarding an invoice or charge
  • Current clients wishing to terminate an account
Privacy Issues
Mon - Fri
8 AM - 6 PM (CST)
  • We take your informational privacy seriously.
  • Questions regarding our privacy policy.
Abuse Group
Mon - Fri
8 AM - 6 PM (CST)
  • Non-clients wishing to make UBE/UCE/Spam reports
  • Non-clients wishing to report DMCA & other international violations of law

Please do not send the same inquiry to more than one contact address, as it will actually slow down our staff's response time.

TIERRA Web Design and Hosting is known for quick response to emails received by our staff. Once a message is received, we will issue your request an invoice number. This number will be used to track your issue; whether for sales or billing.
Efficiently being efficient!

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Live Support Chat

Contact us via our live support chat Monday through Friday and limited weekends by visiting our 'Live Support Chat'


Live chat is limited in the support it can provide. Please email our support team at one of the addresses above. However, if you have general questions about the services we offer, we can gladly help you!

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Please Take Note:

Telephone service is no longer available. In order to reduce costs and increase efficiency, TIERRA Web Design and Hosting does not provide a telephone contact method for support. Based on the nature of problems had by web hosting customers, it is much timelier and more effective for issues to be handled via email rather than over the phone.

We have developed a reputation of outstanding customer support. All the while without using our phone system for support!